Returns & Exchanges

At Tommy John, we stand behind the comfort of our products with our 'Best Pair Guarantee,' allowing you to return or exchange items within 30 days of purchase if you aren't completely satisfied. All returned items must be in their original condition, unwashed and unworn, to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to begin the process.

• 2.
  Select Items and Reason

  Choose the specific items you wish to return or exchange and provide a brief reason for the request to help us improve.

• 3.
  Print and Attach Label

  Generate your prepaid shipping label, print it out, and securely attach it to your return package.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number until your refund is processed.